Privacy Policy
Effective Date: 01/10/2023
This Privacy Policy describes how Britex Holdings (Private) Limited (“we”, “us”, “our”) collects, uses, and discloses your personal information when you visit and make purchases from our website, www.britexstore.com (the “Site”).
By accessing or using the Site, you consent to the practices described in this Privacy Policy.
Information We Collect
We collect personal information provided by you when you:
- Register on our Site
- Place an order
- Subscribe to our newsletter
- Respond to a survey or marketing communication
- Use the Live Chat or submit a contact form
The collected information may include your name, email address, phone number, billing address, shipping address, payment details, and any other information necessary to process your order or respond to your inquiries.
How We Use Your Information
We use the collected information for various purposes, including:
- Processing and fulfilling orders
- Sending order confirmations and updates
- Responding to your inquiries, comments, or reviews
- Providing customer support
- Sending marketing and promotional communications (with your consent)
- Conducting surveys and collecting feedback
- Monitoring and improving the Site’s performance and user experience
Information Sharing
We do not sell or rent your personal information to third parties. However, we may share your information with trusted third parties to assist us in providing services, such as payment processing, order fulfillment, and marketing. These parties are obligated to protect your information.
Data Security
We implement security measures to protect your personal information. However, please be aware that no method of transmission over the Internet or electronic storage is completely secure. We strive to use commercially acceptable means to protect your personal information, but we cannot guarantee its absolute security.
Cookies
Our Site uses cookies to enhance your experience. By using cookies, we can remember your preferences and improve our services. You can adjust your browser settings to refuse cookies, but this may limit certain features of the Site.
Your Rights
You have the right to access, correct, or delete your personal information. You may also opt-out of marketing communications at any time by following the unsubscribe link in the email.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at info@britexholdings.lk.
